LSA Partners
LSA Partners
“I would rather entertain and hope that people learned something than educate people and hope they were entertained.”

Walt Disney
“I would rather entertain and hope that people learned something than educate people and hope they were entertained.”

Walt Disney

 
.: Home » Workforce Excellence » Customer Loyalty & Growth » Operational Efficiency » Character Development & Streetmosphere

Character Development and Performance

Do you need assistance in the creation, development, and/or training of a character mascot associated with your brand or organization? Our experienced team can help you with the character design and description, identification of key movements, gestures, signatures and messages, and consistent portrayal of your character. Leveraging our extensive knowledge and previous experience at Disney, we will advise you on the costume (elements, transport, and care), create the training manual for consistency in performance, and provide specific training complete with a former Disney character performer to help your team bring your character to life.

 

Streetmosphere

Looking for an element of fun to incorporate into your business meeting, company training, or community event? Said to have begun in the late 1970’s with actors performing at renaissance festivals, Streetmosphere characters have long added an element of fun and entertainment. Today they can be seen at world-famous theme parks, themed hotels from Las Vegas to Macau, and even local community events. LSA PartnersSM can create a custom character just for you that your employees and customers won’t stop talking about! For a casino client, we created Penny Slots, an "over-the-top" frequent customer who interrupted customer service training sessions. Penny interacted with participants delineating each of the organization’s service guidelines as an absolute expectation from the customer’s perspective. The team members commented that having Penny review the non-negotiables of service not only clarified the concept of each standard, but that she did it in a memorable way they would never forget!


LSA PartnersSM is a management and strategy consulting company that specializes in custom solutions for business adaptability, resiliency, peak performance, and growth. Call us today at 
407-497-0075!

 
.: Home » Workforce Excellence » Customer Loyalty & Growth » Operational Efficiency » Character Development & Streetmosphere

Character Development and Performance

Do you need assistance in the creation, development, and/or training of a character mascot associated with your brand or organization? Our experienced team can help you with the character design and description, identification of key movements, gestures, signatures and messages, and consistent portrayal of your character. Leveraging our extensive knowledge and previous experience at Disney, we will advise you on the costume (elements, transport, and care), create the training manual for consistency in performance, and provide specific training complete with a former Disney character performer to help your team bring your character to life.

 

Streetmosphere

Looking for an element of fun to incorporate into your business meeting, company training, or community event? Said to have begun in the late 1970’s with actors performing at renaissance festivals, Streetmosphere characters have long added an element of fun and entertainment. Today they can be seen at world-famous theme parks, themed hotels from Las Vegas to Macau, and even local community events. LSA PartnersSM can create a custom character just for you that your employees and customers won’t stop talking about! For a casino client, we created Penny Slots, an "over-the-top" frequent customer who interrupted customer service training sessions. Penny interacted with participants delineating each of the organization’s service guidelines as an absolute expectation from the customer’s perspective. The team members commented that having Penny review the non-negotiables of service not only clarified the concept of each standard, but that she did it in a memorable way they would never forget!


LSA PartnersSM is a management and strategy consulting company that specializes in custom solutions for business adaptability, resiliency, peak performance, and growth. Call us today at 
407-497-0075!


Talent Management for the 21st Century:
Recruiting and Hiring the Best Talent for Your Organization
Talent Management for the 21st Century:
Recruiting and Hiring the Best Talent for Your Organization

Meridian Health, a nationally recognized hospital system in New Jersey, had created a character, Dr. Bernard, as part of the branding of their new children’s hospital. Although they had the name, costume, and some supporting marketing material, they were seeking guidance in bringing the character to life in a consistent, memorable, and professional manner, much like the famed characters of Disney.

This character would make appearances at community events, local elementary schools, and be an ambassador of the Meridian Health team and K. Hovnanian Children’s Hospital.  The LSA PartnersSM team crafted the standard operating manual, which included critical elements such as the background and character description, key standard behaviors to be portrayed, and guidelines of interaction with patients and guests.

In addition to creating the supporting materials, LSA PartnersSM facilitated an on-site training with the character performer and support team, including special instruction and tips from a former Disney character performer. Dr. Bernard made his grand entrance at the ribbon-cutting of the opening of K. Hovnanian Children’s Hospital to rave reviews. Today, he continues to create magical moments and enhance the brand of the hospital as he conveys his message of health and wellness to children and adults.

Meridian Health, a nationally recognized hospital system in New Jersey, had created a character, Dr. Bernard, as part of the branding of their new children’s hospital. Although they had the name, costume, and some supporting marketing material, they were seeking guidance in bringing the character to life in a consistent, memorable, and professional manner, much like the famed characters of Disney.

This character would make appearances at community events, local elementary schools, and be an ambassador of the Meridian Health team and K. Hovnanian Children’s Hospital.  The LSA PartnersSM team crafted the standard operating manual, which included critical elements such as the background and character description, key standard behaviors to be portrayed, and guidelines of interaction with patients and guests.

In addition to creating the supporting materials, LSA PartnersSM facilitated an on-site training with the character performer and support team, including special instruction and tips from a former Disney character performer. Dr. Bernard made his grand entrance at the ribbon-cutting of the opening of K. Hovnanian Children’s Hospital to rave reviews. Today, he continues to create magical moments and enhance the brand of the hospital as he conveys his message of health and wellness to children and adults.